Privacy Policy

Last updated: 1 January 2025

This Privacy Policy describes how Voyantric ("we", "us", or "our"), operated at voyantric.com, collects, uses, and shares information when you visit our website. We are committed to protecting your privacy and handling your data transparently and responsibly.

1. Information We Collect

1.1 Information You Provide

When you use the contact form on our website, we collect the information you voluntarily submit, which may include your name, email address, and the content of your message. We do not require account registration to access any content on Voyantric.

1.2 Information Collected Automatically

When you visit our website, certain information is collected automatically through standard web technologies, including:

• Your IP address and approximate geographic location (country/city level)
• Browser type, version, and operating system
• Pages visited, time spent on each page, and navigation path
• Referring URL (the page that directed you to our site)
• Device type (desktop, mobile, tablet)

1.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to operate and improve our website. Please refer to our Cookie Policy for full details on what cookies we use and how to control them.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to enquiries submitted through our contact form
• To analyse website traffic and improve our content and user experience
• To detect and prevent fraudulent or abusive activity
• To maintain the security and integrity of our website
• To comply with applicable legal obligations

We do not use your personal information for marketing purposes, and we do not sell, rent, or share your personal data with third parties for their own commercial purposes.

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your personal data under the following legal bases:

• Legitimate interests: website analytics and security monitoring
• Contract / pre-contractual measures: responding to contact form submissions
• Consent: use of non-essential cookies (where applicable)
• Legal obligation: compliance with applicable laws

4. Data Retention

We retain contact form submissions for up to 24 months, after which they are securely deleted unless we are required by law to retain them longer. Anonymised analytics data may be retained indefinitely.

5. Third-Party Services

Our website may use third-party services for analytics (such as Google Analytics) and to serve images hosted externally (such as Unsplash). These services may collect data independently in accordance with their own privacy policies. We encourage you to review those policies.

We do not use advertising networks, data brokers, or affiliate marketing systems on Voyantric.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access personal data we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your data
• The right to object to or restrict processing
• The right to data portability
• The right to withdraw consent at any time (where processing is consent-based)
• The right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at info@voyantric.com.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our website is served over HTTPS. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

Voyantric is not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately.

9. International Transfers

If you access our website from outside the jurisdiction in which our servers are located, your information may be transferred internationally. We take appropriate steps to ensure such transfers comply with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. We encourage you to review this policy periodically. Continued use of the site after any changes constitutes acceptance of the updated policy.

11. Contact

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Voyantric
Email: info@voyantric.com
Website: voyantric.com